The system is managed and accessed through a web browser. The following web browsers are currently supported.
Browser | Version | Plugins |
---|---|---|
Chrome | 72 or greater | |
Mozilla Firefox | 65 or greater | |
Microsoft Edge | Current | |
Microsoft Internet Explorer * | 11 (not in compatibility view) | Windows Media Player v10 for call recording playback |
* Microsoft Internet Explorer can be used to access the website, however performance for the Real-time Dashboard can be slow. When using the Real-Time Dashboard, Chrome or Firefox browsers are recommended.
Due to the listed functionality limitations and Microsoft's focus being on other browsers, support for IE is being deprecated. This means we cannot guarantee that all functions will work in future versions of Application Suite and recommend the use of one of the other fully supported browsers. Issues using IE will be looked at on a best endeavors basis.