Overview

This document describes the call model handling for the supported PBXs and their differences.

Failed Enquiry Calls

MiVoice Business:  Grouped into the same logical call

MiVoice Office 250: Shown as separate call and not grouped into the same logical call

Account Codes

MiVoice Business: Account codes are per segment

MiVoice Office 250: Account codes are per logical call, i.e. span multiple segments