Introduction

Mitel Communication Service is a Microsoft Windows © software application that connects to the MiVoice Office 250 PBX Open Architecture Interface (OAI) and, as well as providing various features, is the server for the Phone Manager UC and CTI client software application.

The software maintains a Microsoft SQL© database and can be configured using a browser and automatically maintains sync with the PBX as DB Programming changes are made.

The objective was to design a server application that is simple to install and configure and maintains a low cost of ownership for the end user.