MiVoice Office 250 Configuration for Teleworker SIP Users
If you created the SIP device in DB Programming as a '69xx/Phone Manager SIP Phone' device rather than a generic 'SIP Phone' Device then this setting will already be configured
For Phone Manager Desktop Softphones and 69xx phones connecting through an MBG, the following setting needs enabling against the SIP Peer on the telephone system:
- Use Registered Username = True
- NAT Address Type = Native
If these settings are not configured against each SIP extension to be used as a teleworker, there will be issues with audio through the MBG.
When using a MiVoice Border Gateway, the internal authorization name must match the extension number of the phone otherwise authentication with the telephone system will fail.