MiVoice Office Application Suite - Technical Manual
Exporting Reports
Call Analytics > Historical Reporting > Exporting Reports

Any report viewed on the MCS website can be exported directly from screen. By default, all exported reports are in landscape format to maximize the page space available for columns.

Exporting

To export a report, run the report and then press the save button at the top of the report:

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From the menu that displays, select one of the available export formats:

As soon as the export format has been chosen, the report will be exported in the required format and a standard browser download prompt will appear asking where to save the file to. The type of prompt received will differ from browser to browser.

Applications that support Excel, Word and PDF formats are not required for exporting but will be required to open the exported files.
If the number of rows in the report exceeds 1000, the export option will not be available. To export more records than this you must use Scheduling.