Site Status

The site status screen displays activity over the entire system. It shows current and cleared alerts and has a historical log of events. There are 2 tabs that provide information on the status of the site.

Alerts

The Alerts tab shows important events that have happened in the Communication Service or on the PBX. They usually require some action to be taken.

The alerts are shown until they have been cleared by clicking on the clear link or the Clear All button to clear all current alerts.

Cleared alert entries are automatically deleted from the system after 90 days.

Events

The Events tab historically records key events that have happened in the system. This includes when key services have been stopped and started, failures to connect to a PBX connection etc.

Activity

The Activity tab displays a real time indication of the state of the devices that are currently being recorded and a usage graph to show previous activity.

Hover over the status icons for Active Extensions to see information about the extension being recorded.