Access to the website is controlled through user accounts configured on the system. In order to access any of the features on the website you need to be logged in with a valid user account.

The system is pre-configured with two default user accounts for engineer access and supervisor access. The engineer account has full access to the website to configure the system and create users. This restriction cannot be changed. The supervisor account has limited rights but is able to perform basic management functions. The default credentials with the username and passwords are shown below.

Logging on

To logon to the website browse to the Website address of the Communication Service. The logon screen will then be displayed as shown in the image below. Enter your username and password in the relevant boxes and click on Logon.

Forgotten Password

If a user has forgotten their password they can click on the Forgotten Password link in the top right hand corner of the logon page. They are then able to enter their username or email address and the password will be emailed to the address configured under their account.

My Settings

Each user that is logged in has access to change some of their details, including name, password email address, and language options. This is accessed from the My Settings menu as shown. Once any changes have been made click on Save to save the changes, this will also prompt to enter your password as an additional security check. If you need to remove any changes that you have made click on the Reset button.