MiVoice Office Application Suite - Technical Manual
6900 Directories
Configuration > Features > Mitel 6900 Handset Support Overview > 6900 Directories

Each 6900 phone provides the user with a number of directories they can use to access internal and external contacts. The phone will automatically match calls against numbers it has in its contact directory.

Directory Description Source
Local This is a directory which is local to the phone. Any contacts added here are stored only on the phone and are not accessible anywhere else or backed up.  Locally Update
Phone System

This directory contains contact information for other users on the telephone system and additional items, including:

  • Extensions
  • Hunt Groups
  • System Speed Dials*
CSV Download
Personal

These are contacts from the user's Phone Manager Personal directory. Any contact added by the user through Phone Manager will be accessible here.

This does not include Outlook contacts that are accessible through the Phone Manager Desktop interface.
CSV Download
Server Contacts added to the one or more of the server based directories, including directories linked to CRM databases or imported. LDAP Query
Mobile Contacts

This directory contains the contacts that have been synced from a mobile device which has been paired locally with the phone. This feature is available on 6930 & 6940 (but not 6970) models.

Bluetooth Sync
* Private system speed dials are not available through this directory.

 

Directory Updates

The phone system, personal & server directories are provided to the phone when it first boots. Directory updates are requested by the phone every 24 hours. Updates to the directory can take up to 24 hours to appear on all phones.

 

Directory Limitations

Each contact in each directory is download locally to the phone. It is recommended that no more than 5,000 contact records are provided to the phone to ensure that their are no performance issues when access the directories or contact matching on calls.

If there is a requirement to access directories which contain more than 5,000 records, an asynchronous LDAP lookup can be used for searching (but no contact matching on calls).

For more information on asynchronous lookups, please refer to the General Settings section of the server documentation.