MiVoice Office Application Suite - Technical Manual
6900 Handset Multi-Node Implementations
6900 handsets can be used in MiVoice Office 250 multi-node environments. When implementing multiple nodes, there are two options available:
The correct implementation must be chosen depending on the infrastructure and customer requirements. The following section outlines each implementation.
Having a single MiVoice Office Application Suite installation acting as configuration server for all 6900 handsets provides the greatest level of functionality for the customer. Each handset will be provided configuration, keymaps and all other features from a single point. This implementation is recommended for when multiple MiVoice Office 250 nodes are at the same location or when there are resilient links between locations.
With this implementation there is no loss of functionality, all 6900 handset features will work as designed including SIP Hot Desking, which will allow users to hot desk onto any 6900 handset on any node.
This implementation relies on the MiVoice Office Application Suite being able to communicate with all nodes and all 6900 handsets all the time. If there are WAN links involved in the implementation then there is a risk of downtime if the link is down for any period of time.
If the link between sites is down, any 6900 handsets that cannot communicate with the MiVoice Office Application Suite will lose all server provided keys and features. The handset will continue to operate as a SIP phone and will be able to make and receive calls, but the following features will cease to be available until the link is restored:
Once the link is restored, the features listed above will work as designed.
Having multiple MiVoice Office Application Suite servers provides the greatest level of resilience and is the recommended for implementations where nodes are installed at different locations and are connected using WAN links.
When using this implementation, keymap profiles, configuration profiles, screen savers and all other configurations must be programmed on each MiVoice Office Application Server individually.
However, with this implementation there are restrictions in functionality that must be outlined to the customer.
The following features will not be available when 6900 handsets are using different configuration servers: