The following call list fields are designed for engineering use and are not required for normal reporting purposes.

(All columns below are available on the following templates: Call List, Call List (Segmented) and Unreturned Lost Calls).

 

Call ID

The telephone system call id of the call. This can be used to trace calls back to the telephone system data or to match calls in other applications.

End Event

This columns contains the event code provided by the telephone system when the call ended. This is for engineering use only.

Logical Call ID

This column refers to the call id assigned to the call by the software. The logical call id is used to link call segments and announced transfer segments together as being part of the same call.

Rec ID

This column contains a unique id assigned to each call segment by the software.