Call Statistics - Tag Fields

Tag Field 1 to 5

There are 5 custom fields for each call that can be populated with information by the user. This is most commonly used to attach customer specific information to calls such as account numbers or reference numbers. These number can then be added to reports or used to search and find recordings. Selecting one of the 5 fields here will add them to a call list reports.

For more information on tagging calls with custom information, please refer to the Phone Manager user guide.

For more information on naming each custom field, please refer to the Default Report Settings section.