Date Range

Overview

The date range option is available for use on the recordings and reporting pages of the website. It is used to restrict the call data returned and based upon the Start Time of calls.

On the recordings page, the default date range will be automatically set to show calls that have started within the last 15 minutes.

On the reporting page, the default date range is set to Today.

The drop down provides options for:

Today
Yesterday
This Week
Last Week
This Month
Last Month
Last 15 minutes
Last 30 minutes
Last 60 minutes
Custom

When Custom is selected, the start and end date ranges can be entered into the fields shown. Once the dates have been entered then click on the Apply button to update the recordings grid or report.

Example: If Last 30 minutes was selected at 13:42, the calls returned would be those started between 13:12 and 13:42.

Selecting large date ranges can take a long time to return and can adversely effect server performance.