% Of All Calls Answered

The number of Calls Answered as a percentage of all Calls Answered for the report.

% Of All Calls External

The number of Calls External as a percentage of all Calls External for the report.

% Of All Calls Handled

The number of Calls Handled as a percentage of all Calls Handled for the report.

% Of All Calls In

The number of Calls In as a percentage of all Calls In for the report.

% Of All Calls In Ans

The number of Calls In Answered as a percentage of all Calls In Answered for the report.

% Of All Calls In Ans Ext

The number of Calls In Answered External as a percentage of all Calls In Answered External for the report.

% Of All Calls In Ans Int

The number of Calls In Answered Internal as a percentage of all Calls In Answered Internal for the report.

% Of All Calls In Completed

The number of Calls In Completed as a percentage of all Calls In Completed for the report.

% Of All Calls In Ext

The number of Calls In External as a percentage of all Calls In External for the report.

% Of All Calls In Int

The number of Calls In Internal as a percentage of all Calls In Internal for the report.

% Of All Calls In Refused

The number of Calls Refused as a percentage of all Calls Refused for the report.

% Of All Calls Internal

The number of Calls Internal as a percentage of all Calls Internal for the report.

% Of All Calls Lost

The number of Lost Calls as a percentage of all Lost Calls for the report.

% Of All Calls Matched

The number of Calls Matched as a percentage of all Calls Matched for the report.

% Of All Calls Not Matched

The number of Calls Not Matched as a percentage of all Calls Not Matched for the report.

% Of All Calls Out

The number of Calls Out as a percentage of all Calls Out for the report.

% Of All Calls Out Ans

The number of Calls Out Answered as a percentage of all Calls Out Answered for the report.

% Of All Calls Out Ans Ext

The number of Calls Out Ans External as a percentage of all Calls Out Ans External for the report.

% Of All Calls Out Ans Int

The number of Calls Out Ans Internal as a percentage of all Calls Out Ans Internal for the report.

% Of All Calls Out Completed

The number of Calls Out Completed as a percentage of all Calls Out Completed for the report.

% Of All Calls Out Ext

The number of Calls Out External as a percentage of all Calls Out External for the report.

% Of All Calls Out Int

The number of Calls Out Internal as a percentage of all Calls Out Internal for the report.

% Of All Calls Overflowed In

The number of Calls Overflowed In as a percentage of all Calls Overflowed In for the report.

% Of All Calls Overflowed Out

The number of Calls Overflowed Out as a percentage of all Calls Overflowed Out for the report.

% Of All Calls Transferred In

The number of Calls Transferred In as a percentage of all Calls Transferred In for the report.

% Of All Calls Transferred Out

The number of Calls Transferred Out as a percentage of all Calls Transferred Out for the report.

% Of All Calls With CLI

The number of Calls With CLI as a percentage of all Calls With CLI for the report.

% Of All DID Calls

The number of DID Calls as a percentage of all DID Calls for the report.

% Of All Short Calls

The number of Short Calls as a percentage of all Short Calls for the report.

% Of All Unreturned Lost Calls

The number of Unreturned Lost Calls as a percentage of all Unreturned Lost Calls for the report.