MiVoice Border Gateway with Phone Manager Desktop

Phone Manager Desktop uses the following TCP/UDP ports to communicate back to the MCS:

Port	Target	Description
TCP 8187 & 8186	MiVO App Suite Server	Used to communicate to the MCS server to provide configuration, user data, chat etc.
TCP 8188	MiVO App Suite Server	Integration Services, only required if client access to the server-side API is required
TCP 2001	MiVO App Suite Server	Used to provide telephony status and real-time data.
TCP 8200 & 8204	MiVO App Suite Server	Used to provide real-time updates to the Personal Wallboard. Only required if the Personal Wallboard is in use.

For Phone Manager Desktop to be able to connect back to the MCS, these ports must be forwarded through the MBG to the server running the MCS.

To forward the required Phone Manager Desktop ports, complete the following configuration on the MBG:

On the 'MBG Security -> Port Forwarding' page, create the following port forwarding rules with the Destination Host IP Address pointing to the IP address of the MCS server:

SNAT must be enabled on all the port forwarding rules added.

Do not Port Forward port 5060. If the Phone Manager Desktop Softphone is being used, follow the Teleworker guide on SIP User configuration.

For more information on configuring Phone Manager Desktop Softphone as an MBG Teleworker, please refer to the MBG Teleworker section.

To connect a the Phone Manager Desktop remotely, open the 'Settings' page within Phone Manager and configure the following settings:

The External IP Address of the MBG should be entered into the remote section of the Client Locations setting on the MCS server.