RTP/SIP Interfaces

Overview

The system supports the recording of IP devices that use standard RTP protocol for the audio by using port mirroring to send a copy of the RTP network traffic to the server. This is a software only solution that requires no physical voice card hardware.

The RTP/SIP interface recording source must be used when recording Phone Manager Desktop and Mobile softphones.

Peer-to-Peer Audio must be disabled on the telephone system when using RTP/SIP call recording.

Only RTP traffic using the G.711 codec is supported.

To be able to capture the RTP traffic the system needs to know the port mirroring network adapters that it needs to listen on and what IP port ranges that the RTP traffic is using.

To configure the port mirroring network adapters:

See the Mirror Ports section for details.

To configure the IP port ranges:

See the Packet Filters section for details.