MiVoice Office Application Suite - Technical Manual
Packet Filters
Configuration > Servers > Recording > Recording Sources Overview > RTP/SIP Interfaces > Packet Filters

Overview

When using port mirroring for RTP recording the system needs to know the range of UDP ports that the RTP traffic will be using. Depending on the PBX the range of ports will be different. There are some pre-configured ranges provided that the administrator can select depending on the PBX that the devices are connected to.

If the ranges are not contained with the preset then manual ranges can be configured.

Configuration

To configure the port ranges:

  1. Access the Servers Settings -> SERVERNAME -> Recording -> Recording Sources -> RTP/SIP Interfaces ->  Packet Filters configuration section.
  2. From the preset list select the required entry from the list.
  3. Click on Load preset to populate the range list.
  4. Modify the list of ranges as required.
  5. Click on Save.
A restart of the Call Logging service is required after changing these settings.