Real-Time Views

A Real-Time View is a collection of real-time tiles. On the Wallboard, up to 5 different views can be configured. On the Dashboard, up to 10 views can be added by the user.

Each view has the following configuration options:

Name, the user definable name for the view (this is not available on the Wallboard)
Display Mode, switch between different tile layout modes
Color Mode, switch between different color modes that applies when creating new tiles.

To access the configuration of a view, Press the edit button () to the top left of the Wallboard/Dashboard.

Display Mode

The display mode controls how the tiles in the view are located and sized.

Uniform Grid

Default for Wallboards.

When set in this mode, each tile's size is automatically controlled by the view. As new tiles are added, the size of existing tiles is reduced so each tile has the same size and they all fit in the optimum way on the view.

The location of tiles can be changed by dragging and dropping tiles within the view.

Manual Sizing

Default for Dashboards.

When set in this mode, each tile's size is directly controlled by the user. This provides a more flexible view where tiles can be different sizes. This mode is ideal for when using the Media Tile and allows it to be large than the other tiles around it.

When switching between modes, the order and size of tiles will be lost.

Neither of the Display Mode options will affect a Ticker Tile. These will display at the top or bottom of the screen based on their own display mode setting.

Color Mode

The color mode controls how the background/foreground of tiles are automatically generated by the system when new tiles are added.

Changing the color mode has no effect on tiles that have already been added to the view.

Colored Background

Default for Wallboards.

When this mode is selected, a random background color will be selected for any new tiles added and the foreground (text) will be set to white.

Colored Text

Default for Dashboards.

When this mode is selected, a random foreground (text) color will be selected for any new tiles and the background will be set to white.

No Color

When this mode is selected, all new tiles added will start with a white background and blank foreground (text).

The color mode only affects the initial color of the tile and is designed to simplify initial view creation. The foreground and background colors can be changed as required by the user at any time.

Copying a View

Once a view has been configured, it is possible to copy it to other users on the system to avoid having to recreate views over and over again.

Selecting the 'Copy to User' option will load the 'Copy View' window. Simply select the user to copy the view to and click the 'Copy' button.

When copying a view, links to shared filters from tiles will be kept but personal filter links will not be copied. Any tile on the copied view that was linked to a personal filter will revert to 'All Calls'.