69xx SIP Device Configuration

69xx SIP Phone

From release MiVO 250 6.3 onwards, a new SIP phone type called '69xx/Phone Manager SIP Phone' (renamed from '69xx SIP Phone' in 6.3 SP2) is available for creating SIP extensions on the telephone system for use with Phone Manager softphones & 6900 phones.

When SIP extensions are created using this type, the SIP Phone Groups created will automatically be configured with the required settings and will have a default inbound authentication applied with a randomly assigned password.

If a user is using a 6900 handset and a softphone (on either or both of Phone Manager Desktop & Phone Manager Mobile) it is important to set them up with separate SIP Endpoints on the phone system.

For release prior to 6.3, the generic SIP Phone type should be used for Phone Manager Softphones. Please review the Phone Group settings under Manual SIP Configuration to check the required configuration.

Remember that when connecting any SIP device to the MiVoice Office 250, the 'SIP UDP Listening Port' must be enabled in the 'Advanced IP Settings' section. Currently a reboot of the phone system is required after enabling this.