6900 Handset Configuration Profiles

Many of the features normally controlled by the telephone system (such as House Phone, Headset Mode, Time zone etc) are instead configured directly on 6900 series phones. Configuration profiles provide a way to configure the handsets centrally.

Configuration profiles can be assigned to handsets in three different ways:

Default Configuration, assigned to all handsets by default
Model Configuration, assigned to all handsets of a specific model
Phone Configuration, assigned directly to a phone or Hot Desk Device

When a handset is provided a configuration, the Default (system-wide) configuration and any model or phone configurations are merged together. Configuration options set at model level will override any set at Default level and configuration options set at phone level will override those at model level.

Please refer to the Configuration Options section for information about each options available.

Editing a Configuration

Any of the available configuration items can be added to a configuration profile by pressing the 'New' button. Select the configuration from the drop down list then select the value. Depending on the configuration item selected, the value available will be different. For information on the valid values, please refer to the tooltip.

The 'Set Type' option controls how the configuration will be applied to the phone. The available types are:

Override local settings -> The local setting on the phone will be ignored
Do not override local settings -> Will be used only if the local phone setting has not be changed from the default
Read-only locally (requires phone reboot) -> Will override the local setting on the phone and will become grayed out (read-only)

Restarting

In addition to the read-only option, some configuration items will only take effect after a restart. For information about which configuration items this applies to, please refer to the Configuration Options section.

Default Configuration

To help with the initial rollout of handsets, the default configuration is pre-populated with commonly configured items.

The table below shows the options that are enabled by default and what they are configured as.

Option	Default	Description
Alert Auto Call Distribution (ACD)	Bellcore-dr4	Sets the ringtone for ACD calls to be Bellcore-dr5.
Auto External	Bellcore-dr2	Sets the ringtone for External calls to be Bellcore-dr2.
Auto Group (UCD)	Bellcore-dr4	Sets the ringtone for UCD calls to be Bellcore-dr4.
Auto Resync Mode	3 (Firmware and Config)	Checks for updates of configuration files and firmware automatically at the specified time.
Auto Resync Time	04:00	Sets the time to 04:00 that it will do the Auto Resync of firmware and config. Note this causes the phone to reboot at this time.
Call Deflect	Enabled	Enables the display of the 'deflect' softkey when an inbound call is alerting the handset
Call Hold Reminder	Enabled	Enables the reminder ring splash as soon as you place a call on hold. When enabled, the phone initiates a reminder ring splash periodically for the single call on hold. When disabled, no reminder ring splash is audible.
Call Waiting Tone Period	5	Causes call waiting tone to play every 5 seconds if you have an incoming call while on an active call
Collapsed Context User Softkey Screen	Enabled	Causes Softkeys to collapse onto the first page if there is space when on a call
Collapsed More Softkey Screen	Enabled	Causes the More button to be removed if there is the exact number of keys to fit on the screen.
Collapsed Softkey Screen	Disabled	Causes Top Softkeys to retain their position and not move up to empty spaces
Collapsed Softkey Screen Offset Bottom	23	Causes Bottom Softkeys to compress so that they are visible where possible.
Conference/Transfer In Live Dial Mode	Live Dial Mode (With Dial Plan Matching)	When a user initiates a conference call or transfer, they hear a dial tone before dialing begins. The phone automatically dials out if the number matches the local dial plan or if it reaches the set digit timeout.
Date Format	Depends on region	UK / Canada - DD MMM YYYY US - MM DD YYYY
Goodbye Key Cancels Incoming Call	Disabled	When disabled, the 'Goodbye' key will instead clear the call in progress.
HTTPS Auth Whitelist Period	10	Trust the HTTPS server for 10 minutes after each request.
Idle Screen Mode	Secondary	Secondary mode displays the extension name and number on the main idle area of the screen.
Live Dialpad	Enabled	Enables real-time validation of the SIP dial plan so that calls are made without having to press the 'dial' key. This mimics normal MiNET/Digital handset behavior.
Mask SIP Password	Enabled	Enables the enhanced security feature whereby a user’s SIP account password is hidden/masked in the server.cfg and local.cfg files (downloaded from the IP phone’s Web UI troubleshooting page for debug purposes).
Max Boot Count	0	Disables the phone going into web recovery mode automatically.
Priority Alerting Enabled	Enabled	Enables priority ringtones for ACD, External & Group calls.
Picture Refresh Timeout	4	Indicates the timeout in hours for a downloaded picture.
Screensaver Background Image	Mitel Screensaver	Sets the Mitel Screensaver images to appear on the phone after 240 seconds idle and rotate image every 5 minutes
Screensaver Refresh Timer (minutes)	5
Screensaver Time (seconds)	240
SIP Allow Auto Answer	Disabled	This stops the phone answering all internal calls automatically by default.
SIP Intercom Allow Barge In	Disabled	This stops the phone putting calls on hold when a page occurs.
SIP Intercom Mute Mic	False - Microphone is not muted	This means the microphone is not muted when an intercom call is made.
SIP Intercom Type	Phone	This enables the 6900 intercom feature (direct page)
SIP Keepalive Timer	60	Keeps NAT table entries refreshed between phone and server
SIP Refer-to With Replaces	Enabled	Ensures the correct OAI is generated when doing supervised transfers.
SIP Registration Period	1200	This sets the phone registration period to 20 minutes (causing the phone to re-register with the telephone system every 10 minutes).
Switch Focus to Ringing Line	Disable	This is disabled to stop an incoming call interfering with a transfer.
Time Format	Depends on region	UK / Canada - HH:mm US - hh:mm
Time Server 1	1.mitel.pool.ntp.org	Provides a default set of public NTP servers to keep the time on the phone accurate. These may need adjusting to suit your network setup Note: If the 'Use MCS as local NTP Server' setting has been enabled, Time Server 3 will be populated with the IP address of the MCS server and will automatically be added to the configuration of local phones.
Time Server 2	2.mitel.pool.ntp.org
Time Server 3	3.mitel.pool.ntp.org
Time Zone Name	Depends on region	Canada - CA-Eastern UK - GB-London US - US-Eastern

Restricted Configurations

Some of the configuration options that are available on the handsets are not accessible through a configuration profile. These are designated as 'Restricted' options because they are provided to the phone automatically by the MCS server and are key to the normal operation of the phone in conjunction with the MCS server.

The following options are restricted and cannot be changed by profile or manually on the phone:

Area	Option	Description
SIP Configuration (Device)	SIP Auth Name	These settings are automatically populated with the relevant information based on the handset's fixed extension or logged in hot desk device. 'Display Name' is set to the extension number. 'Screen Name' is set to the mapped user's name unless there is no user, in which case it is set to the extension description. 'SIP Vmail' is set to the extension's message retrieval extension
	SIP Display Name
	SIP Password
	SIP Screen Name
	SIP Screen Name 2
	SIP User name
	SIP Vmail
SIP Configuration (Server)	SIP Proxy IP	These settings are automatically populated with the SIP configuration details for the node of the handset's fixed extension or logged in hot desk device. This information can be configured against the relevant node in the Phone Systems section.
	SIP Proxy Port
	SIP Registrar IP
	SIP Registrar Port
	SIP Registration Timeout Retry Timer	30
	SIP XML Notify Event	Enabled
	SIP Use Basic Codecs	1 (limits to using just the basic codecs G.711 u-Law, G.711 a-Law,G.729)
Configuration Server	Firmware Server	Set to the 6900 Handset Server Address
	Image Server URI	Set to the 6900 Handset Server Address
	Download Protocol	https
	Https Path	config
	Https Port	8202
	Https Server	Set to the 6900 Handset Server Address
	Https Validate Certificates	Enabled
	Upload System Info Server	Set to the 6900 Handset Server Address
	Web Interface Blacklist Duration	0
	XML Application Post List	Set to the 6900 Handset Server Address
Phone UI	Idle Screen Avatar	Set to enabled to show the user's profile image on the handset
	Softkey Selection List	Limits the softkeys the user can configure through the UI: speeddial,lcr,speeddialxfer,speeddialconf,directory,callers,redial,conf,xfer,icom,phonelock,paging,discreetringing,callhistory,empty
	DND UI	Enables/disable access to DND through the UI: disabled
Diagnostics	Log Module XML	If Diagnostics are enabled against a handset in the 6900 Phones section, this will be enabled.
	Log Server IP	If Diagnostics are enabled against a handset in the 6900 Phones section, this will be set to the 6900 Handset Server Address, either local or remote. Note: For logging to operate, the 6900 Handset Server address must be an IP Address, not a DNS name.
	Log Server Port	514
Action URIs	Action URI Connected	Actions URIs configure the phone to update the server with information about call events. This is required for Phone Manager to be able to track phone status and provide call control
	Action URI Incoming
	Action URI Disconnected
	Action URI Registered
	Action URI Registration Event
	Action URI Offhook
	Action URI Onhook
	Action URI Outgoing
	Action URI Startup
	Action URI XML SIP Notify
Directories	Directory 1	This directory is automatically populated with the telephone system intercom & system speed dial directories.
	Directory 1 Name
	Directory 1 Enabled
	Directory 2	This directory is automatically populated with the user's Phone Manager Personal Directory contacts.
	Directory 2 Name
	Directory 2 Enabled
	LDAP Enabled	This directory is automatically populated with the required configuration when server based Directory Access has been enabled.
	LDAP Name
	LDAP Base DN
	LDAP Server
	LDAP Downloaded
Dial Plan	SIP Dial Plan	This option is automatically populated with information from the Dial Plan configured on the MCS unless it has been overridden in the 6900 General Settings.
Paging	Paging Group Listening	This option is automatically populated with multicast addresses based on which pages zones (6900 Handset Page Zones) that handset has been placed in. For more information, please refer to the 6900 Paging section.
Phone Lock	XML Lock Override	This option is automatically set to 1 to ensure that the configuration server can post softkey & configuration updates to the handsets even when they are locked.
Teleworker Location Updates	teleworker loc enable	Enables the teleworker location update features. This is automatically enabled for any remote 6900 phones running firmware 6.1 or higher.
	Teleworker loc update prompt enable
	teleworker loc update notify enable