MiVoice Office Application Suite - Technical Manual
6900 Handset Configuration Options
Configuration > Features > Mitel 6900 Handset Support Overview > 6900 Handset Configuration Profiles > 6900 Handset Configuration Options

The following table outlines the different 6900 handset configuration options that are made available through configuration profiles. Not all the configuration options available on the handsets are directly supported by the MCS server. For information on how to apply a configuration option which is not directly supported, please refer to the Custom Configuration Options section.

Some configuration options require a reboot of the phone to take effect. Please refer to the table below for information about specific options.
For detailed information about each configuration option, please refer to the Mitel 6900 SIP Administration Guide
Option Description Requires Phone Reboot
Admin Password Allows you to set a new administrator password for the IP phone. No
Alert Auto Call Distribution (ACD)

If 'Priority Alerting' is enabled, the configured Bellcore tone will be used for alerting ACD calls.

Alert Auto Call Distribution (ACD) will not work if the SIP device was created on the PBX as a generic SIP device - only if it was created as a 69xx SIP Device
No
Alert External

If 'Priority Alerting' is enabled, the configured Bellcore tone will be used for alerting external calls.

Alert External will not work if the SIP device was created on the PBX as a generic SIP device - only if it was created as a 69xx SIP Device
No
Alert Group (UCD)

If 'Priority Alerting' is enabled, the configured Bellcore tone will be used for alerting UCD calls.

Alert Group (UCD) will not work if the SIP device was created on the PBX as a generic SIP device - only if it was created as a 69xx SIP Device
No
Audio Diagnostic Enables/disabled audio diagnostic features of the phone. No
Audio Mode Allows you to configure how the "handsfree" button on the IP phone operates. No
Auto Resync Days Specifies the amount of days that the phone waits between checksync operations. Note: A value of 0 causes the phone to checksync every time the clock reads the proper time. A value of 1 forces the phone to wait 24 hours prior to doing the first checksync. No
Auto Resync Max Delay Specifies the maximum time, in minutes, the phone waits past the scheduled time before starting a checksync. No
Auto Resync Mode Enables and disables the phone to be updated automatically once a day at a specific time in a 24-hour period. This parameter works with TFTP, FTP, and HTTP servers. No
Auto Resync Time Sets the time of day in a 24-hour period for the IP phone to be automatically updated. This parameter works with TFTP, FTP, and HTTP servers. No
Background Image Specifies the location of the background image for the idle screen on phones. No
Backlight Mode Allows you to turn the backlight on the LCD, Off (always off) or Auto. The “Auto” setting sets the phone to turn off the backlight after a period of inactivity. You can set the amount of time before the backlight goes off using the “Backlight on Time” option (“bl on time” parameter). Yes
Backlight On time Allows you to set the amount of time, in seconds, that the backlight stays ON before turning OFF because of inactivity. Yes
Brightness Level Specifies the brightness level when the phone is active. Yes
Call Deflect Enables or disables the ability to deflect a call to another number during a ringing state. Yes
Call Hold Reminder

Enables or disables the reminder ring splash timer to start as soon as you put a call on hold (even when no other calls are active on the phone). When enabled, the phone initiates a reminder ring splash periodically for the single call on hold. When disabled, no reminder ring splash is audible.

Note: When enabled, by default the reminder will notify after 10 seconds then every 60 seconds thereafter.

Yes
Call Hold Reminder During Active Calls Enables or disables the ability for the phone to initiate a continuous reminder tone on the active call when another call is on hold. For example, when the call on Line 1 is on hold, and the User answers a call on Line 2 and stays on that line, a reminder tone is played in the active audio path on Line 2 to remind the User that there is still a call on hold on Line 1. When this feature is disabled, a ring splash is heard when the active call hangs up and there is still a call on hold. Yes
Call Hold Reminder Frequency Specifies the time interval, in seconds, between each ring splash sound on the active line. For example, if a call comes into Line 1, and then a call comes into Line 2 and you answer Line 2, Line 1 is automatically placed on hold. While on the active Line 2, after 7 seconds, a ring splash audio sounds on the line reminding you that the call on Line 1 is still on hold (determined by the “call hold reminder timer” parameter), and then the ring splash is heard again after 60 seconds (determined by this parameter). Yes
Call Hold Reminder Timer

Specifies the time delay, in seconds, that a ring splash is heard on an active call when another call was placed on hold. For example, if a call comes into Line 1, and then a call comes into Line 2 and you answer Line 2, Line 1 is automatically placed on hold. While on the active Line 2, after 7 seconds, a ring splash audio sounds on the line reminding you that the call on Line 1 is still on hold. This timer begins to increment after Line 2 is answered.

Yes
Call Transfer Disabled Enables or disables the Xfer key on the IP phone. If this parameter is set to false, the key is active and can be pressed by the user. If this parameter is set to true, pressing the Xfer key is ignored. No
Call Waiting Allows you to enable or disable Call Waiting on the IP phone. Yes
Call Waiting Tone Enable or disables the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. Yes
Call Waiting Tone Period Specifies the time period, in seconds, that the call waiting tone is audible on an active call when another call comes in. When enabled, the call waiting tone plays at regular intervals for the amount of time set for this parameter. Yes
Collapsed Context User Softkey Screen

When enabled, user configured softkeys on the applicable phones will collapse and fill in any unused softkeys starting on the first page of softkeys during the following states: 

  • outgoing
  • ringing
  • connected
  • hold
Yes
Collapsed More Softkey Screen Controls how softkeys are displayed on the 6920, 6930, 6940 and 6970 IP phones’ screens when the number of softkeys configured matches the exact number of softkey buttons on the phone. Yes
Collapsed Softkey Screen Enables or disables the 6920/6930/6940/6970 from collapsing the softkeys to remove blank keys Yes
Collapsed Softkey Screen Offset Top Defines the offset for locking or collapsing the top softkeys. If the "collapsed softkey screen" parameter is enabled, the phone will lock the respective top softkeys (from top softkey 1 to the value defined) and collapse the rest of the top softkeys. If the "collapsed softkey screen" parameter is disabled, the phone will collapse the respective top softkeys (from top softkey 1 to the value defined) and lock the rest of the top softkeys. Yes
Collapsed Softkey Screen Offset Bottom Defines the offset for locking or collapsing the bottom softkeys. If the "collapsed softkey screen" parameter is enabled, the phone will lock the respective bottom softkeys (from bottom softkey 1 to the value defined) and collapse the rest of the bottom softkeys. If the "collapsed softkey screen" parameter is disabled, the phone will collapse the respective bottom softkeys (from bottom softkey 1 to the value defined) and lock the rest of the bottom softkeys. Yes
Conference Disabled Enables or disables the Conf key on the IP phone. If this parameter is set to 0 - False, the key is active and can be pressed by the user. If this parameter is set to 1 - True, pressing the Conf key is ignored. No
Conference/Transfer In Live Dial Mode Enables/disables support for live dial mode when initiating a conference call or transfer. Yes
Date Format This parameter allows the user to change the date to various formats. No
Directory Digits Match Specifies how many digits of an incoming call’s phone number the phone will take into consideration when performing a directory lookup. Yes
Display DTMF Digits Enables and disables the display of DTMF digits when dialing on the IP phone. Yes
DST Config Enables/disables the use of daylight savings time. No
Ethernet Port Mirroring Enables/disables the mirroring of the Ethernet port to the PC port. No
Goodbye Key Cancels Incoming Call Enable or disables the behavior of the Goodbye Key on the IP phone. Yes
HTTPS Auth Whitelist Period Speed up HTTPS communication by trusting the HTTPS server for the specified number of minutes. Yes
Idle Screen Font Color Specifies the font color of the date, time, and status message text on the home/idle screen of the 6920, 6930, 6940 and 6970 IP phones. Yes
Idle Screen Mode Used to switch between the two Home/Idle screen modes. The primary screen mode provides users with a larger date and time and displays the Screen Name (“sip screen name”) parameter beside the line number in the top status bar. The secondary screen mode displays both the Screen Name and Screen Name 2 (“sip screen name 2”) parameters above the smaller, repositioned date and time. Yes
Inactivity Brightness Level Specifies the brightness level when the phone is inactive. No
Input Language Allows you to specify the language to use for inputs on the IP Phone. Entering a language value for this parameter allows users to enter text and characters in the IP Phone UI and in XML applications via the keypad on the phone (or for the 6940 & 6970 on-screen keyboard), in the language(s) specified. Yes
Language The language you want to display for the IP Phone UI. No
Line Show Caller Id Enable or disable the caller ID display on the line and mobile softkeys. Yes
Live Dialpad Turns the “Live Dialpad” feature ON or OFF. With live dial pad ON, the IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial pad OFF, if you dial a number while the phone is on-hook, lifting the receiver or pressing the Speaker/Headset key initiates a call to that number. No
Link Layer Discovery Protocol Enables or disables Link Layer Discovery Protocol for Media Endpoint Devices (LLD-MED) on the IP Phone. Yes
Log Issue Enables or disables the Log Issue button on the phone. This is automatically enabled when diagnostics are enabled on the phone through the Phones page. No
Map Conf Key To Sets the Conf key as a Speed Dial key if a value is entered for this parameter. If you leave this parameter blank, the Conf key returns to its original functionality. No
Map Redial key To Sets the Redial key as a Speeddial key if a value is entered for this parameter. If you leave this parameter blank, the Redial key returns to its original functionality. No
Mask SIP Password Enables the enhanced security feature whereby a user’s SIP account password is hidden/masked in the server.cfg and local.cfg files (downloaded from the IP phone’s Web UI troubleshooting page for debug purposes). Yes
Max Boot Count Specifies the number of faulty boots that occur before the phone is forced into Web recovery mode. Yes
Minimum Ringer Volume Specifies the minimum ringer volume level. Yes
Missed Calls Indicator Disabled Enables or disables the Missed Calls Indicator. If the "missed calls indicator disabled" parameter is set to false, the indicator increments as unanswered calls come into the IP phone. If the "missed calls indicator disabled" parameter is set to true, the indicator is disabled and will NOT increment as unanswered calls come into the IP phone. Yes
Mobile Contacts Enabled Enable or disable the mobile contacts import. Yes
Mobile Contacts Name Override the default folder name “Mobile Contacts” to provide a customized name to the mobile contacts folder. Yes
Mute DTMF Playback Disabled (default), the user hears locally generated DTMF. Enabled, locally generated DTMF is muted. No
Options Password Enabled Enables or disables password protection of the Options key on the IP phone. If enabled, upon pressing the Options key, a user has to enter a password at the IP phone UI. No
PC Port PassThru Enabled Enables or disables the PC port. Yes
Picture Refresh Timeout Indicates the timeout in hours for a downloaded picture. Yes
Priority Alerting Enabled

Enables and disables distinctive ringing on the IP phone for incoming external, ACD & UCD calls. Use the Alert Auto Call Distribution, Alert External & Alert Group settings to choose ringtones.

Priority Alerting Enabled will not work if the SIP device was created on the PBX as a generic SIP device - only if it was created as a 69xx SIP Device
No
Priority Non-IP Specifies the priority value for non-IP packets. Yes
Proximity Lock Enable or disable phone automatic lock on proximity detection. Yes
Proximity Lock Delay When proximity lock is enabled, delay after proximity event detection before locking the phone. Yes
Proximity Unlock Enable or disable phone automatic unlock on proximity detection. Yes
Proximity Unlock Delay When proximity unlock is enabled, delay after proximity event detection before unlocking the phone. Yes
Redial Disabled Enables or disables the Redial key on the IP phone. If this parameter is set to 0 - False, the key is active and can be pressed by the user. If this parameter is set to 1 - True, pressing the Redial key is ignored, and the dialed number is not saved to the "Outgoing Redial List". No
Ring Audibly Enable Enables/disables the feature whereby the ring tone of an incoming call is played through the IP phone’s speaker if a user is on an active call. Yes
Ringback Timeout Specifies the timeout period (in seconds) before the phone terminates the call. For outgoing calls, the originating phone will send a SIP CANCEL to stop the ringing at the destination phone after the timeout expires. For incoming calls, the terminating phone will send a SIP 486 Busy Here to stop the ringback at the originating phone after the timeout expires. No
Ringtone

Globally sets the type of ring tone on the IP phone. Ring tone can be set to one of 15 pre-defined rings (excluding silence) or one of 8 custom ringtones.

To use a custom ringtone, it must be uploaded via the phone's web UI or using a TFTP server.
No
RTP Symmetric Port By default the phones support symmetrical RTP port handling (i.e. the phone will only play an RTP stream if it comes from a "source" port that is the same as the "listening" port negotiated by the call manager. By disabling this parameter, administrators can configure the phones to support asymmetrical RTP port handling. If disabled, the phone will accept an RTP stream coming from a different "source" port and send RTP traffic to the caller at the "listening" port. Yes
Screensaver Time (seconds) Specifies the amount of time (in seconds) the phone must be idle before the 6920/6930/6940/6970 IP phone’s screen saver initiates. Yes
Screensaver Background Image Specifies the location and file name of the background image for the screen saver on 6920, 6930, 6940 and 6970 phones. Yes
Screensaver Refresh Timer (minutes) Specifies the interval (in minutes) when the screen saver background image is refreshed. Yes
Simplified Options Menu Allows you to enable a simplified options menu or enable the full menu on the IP Phone UI. Yes
SIP Allow Auto Answer Enables or disables the IP phone to allow automatic answering for an Intercom call. If auto-answer is enabled on the IP phone, the phone plays a tone to alert the user before answering the intercom call. If auto-answer is disabled, the phone treats the incoming intercom call as a normal call. No
SIP Auto-Dial Number Globally or on a per-line basis, specifies the SIP phone number that the IP phone autodials when the handset is lifted from the phone cradle. An empty (blank) value disables autodial on the phone. No
SIP Auto-Dial Timeout Globally or on a per-line basis, specifies the time, in seconds, that the phone waits to dial a pre-configured number after the handset is lifted from the IP phone cradle. No
SIP Dial Plan Terminator Specifies whether or not pressing the hash/pound (i.e. "#") key, while performing an outgoing call on an open line, should be sent as %23 to the proxy in the dial string or if the key should be used as a dial plan terminator (i.e. dials out the call immediately). No
SIP Digit Timeout Represents the time, in seconds, between consecutive key presses on the IP phone. The default for this parameter is 4 seconds. If you press a key on the phone and wait 4 seconds before pressing the next key, the key times out and cancels the digit selection. You must press consecutive keys before the timeout occurs. No
SIP Early Media Mute Mic Enables or disables the microphone while in early media. No
SIP Intercom Allow Barge In Enable or disables how the phone handles incoming intercom calls while the phone is on an active call as well as how the phone handles multicast paging calls while the phone is in a dialing state. No
SIP Intercom Line Specifies the line for which the IP phone uses the configuration from, when making the Intercom call. The IP phone uses the first available line for physically making the call but uses the configuration from the line you set for this parameter. No
SIP Intercom Mute Mic Enables or disables the microphone on the IP phone for Intercom calls made by the originating caller. No
SIP Intercom Type Determines whether the IP phone or the server is responsible for notifying the recipient that an Intercom call is being placed. No
SIP Intercom Warning Tone Enables or disables a warning tone to play when the phone receives an incoming intercom call on an active line. No
SIP Keepalive Timer This value is how many seconds to wait before sending a SIP UDP keep alive packet to the configured SIP servers. A zero value disables this feature. Note: This is only for UDP transport protocol. No
SIP Outbound Support Enables and disables whether or not the phone uses Draft 15 (draft-ietf-sip-outbound-15) support for SIP outbound packets. A SIP User Agent (UA) behind a firewall, reuses an existing connection (usually the REGISTER outbound connection) for the inbound request if the proxy supports it. The UA uses keep-alive packets to monitor the connection status. Notes:
  • If the Global SIP parameter “Persistent TLS” is set on the phone, then only one TLS persistent connection can be established since the phone uses the local port 5061 for connection. If the Global SIP parameter “TLS” is set on the phone, more than one connection can be setup since the phone uses a random local port for connection.
  • This parameter must be enabled for this feature to start keep-alive for a particular transport.
No
SIP Refer-to With Replaces Flag for controlling the mode of a semi-attended transfer. No
SIP Registration Period The requested registration period, in seconds, from the registrar. No
SIP RPort Allows you to enable (1) or disable (0) the use of Rport on the IP phone. “Rport” in RFC 3581, allows a client to request that the server send the response back to the source IP address and the port from which the request came. Note: Configuring the Rport parameter is recommended for clients behind a firewall. No
SIP RTP Port Indicates the port through which the RTP packets are sent. This value must specify the beginning of the RTP port range on the gateway or router. The RTP port is used for sending DTMF tones and for the audio stream. Your network administrator may close some ports for security reasons. You may want to use this parameter to send RTP data using a different port. No
SIP Update Caller Id Enables or disables the updating of the Caller ID information during a call. No
Suppress DTMF Playback Enables and disables suppression of DTMF playback when a number is dialed from the softkeys or programmable keys. No
Suppress Incoming DTMF Playback Suppress playback of both SIP INFO and RFC2833 DTMF tones. Yes
Switch Focus to Ringing Line Specifies whether or not the UI focus is switched to a ringing line while the phone is in the connected state. No
Tagging Enabled Enables or disables VLAN on the IP phones. Yes
Time Format This parameter changes the time to 12 hour or 24 hour format. Use “0” for the 12 hour format and “1” for the 24 hour format. No
Time Server 1 This parameter allows you to set the IP address of Time Server 1 in dotted decimal format. No
Time Server 2 This parameter allows you to set the IP address of Time Server 2 in dotted decimal format. No
Time Server 3 This parameter allows you to set the IP address of Time Server 3 in dotted decimal format. No
Time Server Disabled Enables or disables the time server. This parameter affects the time server1, time server2, and time server3 parameters. Setting this parameter to 0 allows the use of the configured Time Server(s). Setting this parameter to 1 prevents the use of the configured Time Server(s). No
Time Zone Minutes The number of minutes the timezone is offset from UTC (Coordinated Universal Time). This can be positive (West of the Prime Meridian) or negative (East of the Prim Meridian). Eastern Standard Time (EST) has a value of 300 which is the default. No
Time Zone Name This parameter allows you to set the time zone code or customize the time zone for their area as required. No
Tone Set Globally sets a tone set for a specific country. No
User Password Allows you to set a new user password for the IP phone. No
VLAN Id Allows you to configure a VLAN ID that associates with the physical Ethernet Port 0 (LAN port). Yes
VLAN Id Port 1 Allows you to configure a VLAN ID that associates with the physical Ethernet Port 1 (PC port). Yes
Web Interface Enabled Specifies whether or not to disable the web user interface. Yes

 

Custom Configuration Options

To support configuration options that might be added to the phones in the future (and ones that have not been added to the configuration profile template), it is possible to add custom entries to a configuration profile.

To do this, select the 'Custom...' option from the list when adding an option to a configuration profile.

When this is selected, a 'Key' as well as a 'Value' is requested. Enter in the required values and then save  the option down.