MiVoice Office Application Suite - Technical Manual
6900 Handset Hot Desking
Configuration > Features > Mitel 6900 Handset Support Overview > 6900 Handset Hot Desking

The MCS server provides a SIP Hot Desking feature specifically for 6900 series handsets. This differs from the existing MiVoice Office 250 Hot Desking and Agent Hot Desking.

SIP Hot Desking allows users to logon to any 6900 handset that has hot desking enabled (even ones on other nodes*). Once logged in, the handset becomes their own, all keymaps, configuration options and SIP configuration gets transferred to the target handset.

For information on configuring a SIP Hot Desking implementation, please refer to the 6900 Engineering Guidelines.

* SIP Hot Desking is supported across nodes if all 6900 handsets are controlled by the same MiVoice Office Application Suite.

Managing SIP Hot Desk Phones

The hot desking configuration section displays all SIP hot desk phones that have been configured on the system.

Each hot desk phone has the following properties:

To add a new hot desk phone, press the 'Add' button. In the form that appears, enter the number of the SIP device on the telephone system to configure as a hot desk phone (the device picker will filter out any SIP device which are already have a fixed mapping to a handset).

Once a hot desk phone has been created, it can be used to logon to any handset that has been enabled for accepting hot desk logons. Please see the 6900 Handset Phone section for more information.

The effective keymap option can be used to see the combination of hot desk keymap and user keymap. The actual keymap that gets sent to the phone will differ depending on the phone the hot desk device is logged into.

To login to teleworker phones, SIP Hot Desk phones must also be configured on the MiVoice Border Gateway. Please refer to the Teleworker section of the 6900 Engineering Guidelines for more information.
Each SIP extension which is to be used as a SIP Hot Desk phone must be configured on the PBX and MCS as any other Softphone/6900 would be. Please refer to the Softphone/6900 Support section for more information.