MiVoice Office Application Suite - Technical Manual
Setting
Configuration > Features > Call Recording > Compliance > Compliance Pause/Resume > Call Recorder Client > Setting

The Settings form provides configuration of how to connect to the server and the associated extension.

The Call Recorder Client shares it's connection settings with Phone Manager Desktop, changing the connection settings in either application will cause the other application the change.

Connection

The connection details outline how the client will connect to the MCS server.

 

Location

The application has two lots of connection settings, one for connecting to the MCS when on the local LAN and one when connecting from outside the LAN. If the software is installed on a laptop and will be changing locations then the software can be configured to prompt the user for their location on startup.

 

Connection Settings

The connection settings combine the Hostname/IP Address of the MCS server and the user credentials that will be used to connect. If the "Override login details" is not checked, the software will attempt to connect with the user's Windows Credentials.

 

User Preferences

The user can set there preferred language for the application here.

 

Diagnostics

If requested by technical support, diagnostic logging can be enabled here. The "Download Logs" button will zip together all required files and save them on the desktop of the local machine in a file named CallRecorderClientLogs.zip.