Phone Manager Mobile Port Forwarding on MBG
Phone Manager Mobile uses the following TCP/UDP ports to operate:
Port |
Target |
Description |
TCP 8185 |
MiVO App Suite Server |
Used to communicate to the MCS server to provide configuration, user data, chat etc. |
TCP 8190* |
MiVO App Suite Server |
Softphone Audio |
* Only required when the Softphone is running. Phone Manager Mobile does note require Teleworker licenses or configuration on the MBG.
Configuring Port Forwarding for Phone Manager Mobile
Complete the following configuration on the MBG:
- On the 'MBG Security -> Port Forwarding' page, create the port forwarding rules for TCP 8185 with the Destination Host IP Address pointing to the IP address of the MCS host.
If using a Softphone then configure the following port forwarding:
- On the 'MBG Security -> Port Forwarding' page, create the port forwarding rules for TCP 8190 with the Destination Host IP Address pointing to the IP address of the MCS host.
SNAT must be enabled on all the port forwarding rules added.
For more information on configuring Remote Softphone connections, see here.
Phone Manager Mobile Configuration
No specific configuration is needed on the Phone Manager Mobile client software. Ensure local and remote addresses for the mobile client to connect to have been configured on the server in the Client Locations section.
A trusted certificate is also recommended for Phone Manager Mobile connections.