MiVoice Office Application Suite - Technical Manual
Network Shares
Network shares can be used by the following features of the system:
A share must already have been created on a target server before it can be added here. The grid displayed on the 'Network Shares' section of the website shows all the shares that the system has been told about.
To add the details of a network share, press the 'New' button then add the following information:
A unique reference for the share
The IP address or the FQDN/hostname of the server hosting the share.
The name of the share on the server hosting it
Enter a sub folder (or folders) of the share that will be accessed. Alternatively, a sub folder can be set when configuring the usage of the share from a specific feature such as Phone Manager Outbound or Call Archiving.
Requires Authentication
If the system is required to authenticate with the target server when accessing the share, check this box and then enter the username, password and domain which has the necessary read/write permissions.
The 'Test' button can be used to check whether the details provided are correct.
Once a share has been successfully added, review the content of the relevant features on how they can then be used (e.g. Call Archiving, Report Scheduling).