Call recording archive locations are a group of destinations that are used to copy files to. Multiple locations can be configured for archiving, files are duplicated across each of the destinations configured. A maximum of 5 separate destinations can be configured.

The archive locations are monitored to ensure that there is enough drive space available and that the correct permissions have been set. If the archive locations are not accessible or low on space then an alert will be raised.

The amount of space available is also shown on the Drive Information section on the Dashboard. 

Configuration

To add an archive location:

1. Access the Servers Settings -> SERVERNAME -> Call Archiving configuration section.
2. Click on the Add button.
3. Select the Network Share from the list or click 'New Network Share' to add the details for a new one.
4. Click Add. 

To remove an archive location:

1. Access the Servers Settings -> SERVERNAME -> Call Archiving configuration section.
2. Click on the location to remove and select Delete.